Complaints Handling
Our company places great importance on customer satisfaction. Therefore, we ensure that all complaints are handled in a prompt, transparent, and fair manner.
Submitting a Complaint
You may submit your complaint through the following channels:
- E-mail: complaint@flansch-tech.hu
- In person: Managing Director – Complaints Handling Officer
- By post: Flansch-Tech Kft., 1211 Budapest, Színesfém u. 25., Hungary
Complaint Handling Process
- We acknowledge receipt of your complaint within 7 working days
- We will provide a response on the outcome of the investigation within 30 days; this deadline may be extended in justified cases
